Our Innovative Products

CX Window

The convergence of multiple feedback channels to generate substantial data and intelligence for organizations to drive excellent customer service is critical. The need to host customer-respondents and service providers brings excitements to providing feedback.

Mybusterminal

Is an online point-of-sales management system designed to provide a platform for transport service providers to manage and improve customer service by providing real-time bus schedules and timely information for the various routes to enable customers to book their seat for a particular route with a particular provider.

THE INTEL VAULT

Many Academic works are potential source of great idea that can change the world or solve a problem in our community. We have provided the digital and crystal storage vault that stores all the intelligent academic work and canvas them for business opportunities

DENARIS & SHEKELS

Denarii & Shekels is a payment order service platform. It is a payment acceleration platform designed and built to enable merchants through our supported platforms to generate and serve a payment order on buyers/customer to effect payment via any of the available payment channels.

I - SOURCE

The cost of sourcing can affect the price of an item or service because of the geographical locations of suppliers and service providers. Therefore, the need to connect buyers to suppliers in a seamless manner whiles they get competitive offers, and takes away stress and the missed opportunities brings fun in the sourcing of goods and services.

Q-NET QUEUE MANAGEMENT SOLUTION PACK

Authorized Reseller

Keep and grow your customer base with dignity.

Q-net Pro Main module SH40

Restore, Sustain and Enrich the Dignity of your Clients with Q-net Queue Management System

The SH40 software contains the main system logic of the Q-net Pro covering every possible feature and requirement an end user might imagine.

It was developed based on central server architecture. Because of the modern technologies used, the system is robust, scalable and platform independent. Supports multiple database engines (Microsoft SQL Server, Oracle, H2, PostgreSQL, MySQL, etc.), all user interfaces are web-based and multilingual. An API interface is provided for integration with 3rd party applications. The system is capable to authenticate the users by LDAP protocol.

The main software features are:

  • Central server, central management, central branch network administration
  • Various database types are supported
  • Web-based interfaces
  • Flexible (optional) software modules
  • Multilingual operation for the customers and users
  • Calling the customer via voice files or sound signal
  • Customers can be called repeatedly, forwarded to another service or counter, put on waiting list
  • Clerks can send chats to each other through the web-based software keyboard, comments can be attached to tickets
  • Direct call option
  • Logout / status / closing codes can be used for more precise statistics
  • Unlimited services on one ticket
  • Unlimited ticket dispensers, counters, displays in one system

This core software can be extended with several optional software modules:

  • SH36 – waiting area visualization
  • SH37 – voice recording
  • SH41 – statistics and monitoring
  • SH42 – web-based appointment
  • SH43 – alert using SMS-s and e-mail messages
  • SH44 – desktop ticket dispenser to be used with POS thermal printer
  • SH45 – customer feedback software
  • SH46 – web-based media display software